However
there is one very large assumption that is being made in relationship
to the capability of the knowledge worker, the service sector worker
and those involved in employment in the manufacturing and farming industry.
It is all very well
to understand, think laterally, generate new ideas, solve complex problems
and be good decision makers, accessing, processing and synthesising
large quantities of information in a wide variety of formats, BUT if
those same people lack the necessary attitudes, qualities and values
which provide that person with the capability to transmit, share, empower
and provide leadership and in so doing allow their very clever ideas
to blossom, mature and provide processes, systems, products and environments
which will benefit their entire community then we are all in trouble.
Knowledge
without appropriate attitudes, values and qualities is almost valueless
to the society that the person lives in. Without appropriate attitudes,
qualities and values the ideas, concepts and the outworking of these
will go nowhere.
It
is all very well to have a good set of values and attitudes but it is
how that person's personality displays the interplay between their values
and attitudes to the world via their personal qualities that can make
that person invaluable in a wide range of situations, whether it be
an emergency and heroic action is required or whether the office needs
someone who is light-hearted and fun to be around in order to generate
a cordial environment to work or socialise in.
If
a person can display their values and attitudes with confidence, tolerance,
cheerfulness and a measured sense of self belief then their role in
society will become enhanced exponentially. The equation below provides
a measure of the importance of someones personal qualities:
