"The research
literature on effective communication focuses on three behaviors: listening,
acknowledging, questioning. The effective listener is an effective communicator.
As individuals communicate in person, they look for signs or signals
that the listener is actually engaged in the conversation. The listener
can deliver that message in nonverbal and verbal ways."
Zach
Kelehear, Ed.D. Associate Professor Department of Leadership,
Special Education, and Foundations University of Alabama at Birmingham
http://www.emtech.net/source/Authentic_communication.htm
The key elements
in effective communication can be identified as
- Oral language
- Team work &
collaboration
- Fluency in written
and visual language
- Social awareness
Each of these is
critical but one stands above the rest:
"The
number one skill in the 21st C is effective oral language."
Not only is it
essential in keeping realtionships togther it also is the basis for
effecive team work in sport and social engagement. It is also the most
important skill in the workforce. Teachers, nurses, the team at the
local Macdonalds, your dentist, politicians, the librarian, your builder,
plumber, computer technician . . . . . all owe their success or otherwise
to good oral communication (along with other worthwhile traits).
Logical & effective
decision making by humans can sometimes be seen as an oxymoron. Passionate,
irrational human beings don't often make logical well researched decisions
no mater how many courses they may go on. However this does not mean
we do not teach and encourage such things
There are many
7-step methods and this is one of them:
Step
One: Identify
the Decision to be Made
Step
Two: Know
Yourself (Self-Assessment)
Step
Three: Begin
Identifying Options (Career Exploration)
Step Four: Gather Information and Data
Step
Five: Evaluate
Options that will Solve the Problem
Step
Six: Select
One of the Options
Step Seven: Design a Course of Action to
Implement the Decision
